Services
Customer Support Services
Outsource Your Customer Support to Us
Let FixMy.Website handle your customer calls for web hosting, web development, or any business. Our expert team ensures exceptional support, so you can focus on growth while we keep your customers satisfied.
FEATURES LISTLet Fixmy.website manage your customer calls for web hosting, development, or any business, ensuring top-notch support while you focus on growth. |
SILVER USD 99/mo Submit Enquiry |
GOLD USD 199/mo Submit Enquiry |
PLATINUM USD 599/mo Submit Enquiry |
|---|---|---|---|
| Number FAQs | 5 | 15 | 50 |
| 24/7 Inbound Calls Limit | 300 | 600 | Unlimited |
| 24/7 Inbound Calls Minutes | 1000 | 2000 | 5000 |
| Dedicated Key Account Manager | |||
| Languages | English/Hindi/Urdu | English/Arabic/Hindi/Urdu | English/Arabic/Urdu/Hindi |
| Call Recording Storage | 1 Month | 3 Months | 6 Months |
| Call Forwarding | |||
| UAE Landline Number | Default | Default | Default |
| Instant Email Notifications | Default | Default | Default |
| Instant SMS Notifications | Default | Default | Default |
| CRM Integration | |||
| Live dashboard | 2 Access | 4 Access | Unlimited |
| One Time Setup Fees / Monthly Subscription | 2500 | 2500 | 2500 |
| Free Setup Fees / Annual Subscription | |||
| SLA | 60/40 (4-5 rings) | 70/30 (3-4 rings) | 80/20 (2-3 rings) |
| One Time Setup Fees / Monthly Subscription | 8% | 6% | 5% |
| Escalation Per Call Type | |||
| Customize Filtering | |||
| Ticketing CRM System | |||
| Complaining CRM System | |||
| Live Interaction With Agents | |||
| Live Statistics | |||
| Live Call Reporting | |||
| Quality Assurance |
If you want a Custom Plan, please contact us.
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